Returns can be sent through USPS, UPS or FedEx. If a product is being returned, ensure it is packed in a safe manner to protect the integrity of the product and packaging and includes a tracking number from the carrier. If a product is being returned, it must have an RMA# (Return Materials Authorization) included with it and written on the box. One will be provided to you by our Customer Service team.
Please note that shipping dates, delivery dates, and time frames for processing returns and refunds are estimates only and not guaranteed. We can only fulfill U.S. domestic orders to home and office addresses and we do not ship to P.O. Boxes
30 Day No-Hassle Return Policy – If for any reason you are not satisfied with what you ordered (note that this applies even if you have opened and used the product), you may get a full refund with our 100% satisfaction guarantee. Contact us within 30 days of the date of receipt via telephone or email to inform us of the details. Customers incur and are responsible for all return shipping costs when required. If after 30 days, you have a problem with one of our products, please reach out to us and let us try to help you the best we can. We want all of our customers to be satisfied and encouraged to come back or tell friends.
You may contact our Customer Service team to assist you with refunds or returning your product(s) by calling 866-515-9622 (949-515-9622) or by email at [email protected].
The risk of loss of any product(s) returned shall stay with the customer until received at our dock via the tracking confirmation. Once received please allow 5 business days for our credit to post to your banking institution.